What our customers are saying:

  • "Quicker (24-hour or less) turnaround of transcribed dictation, streamlined billing and collection processes, and overall minimized expenses," according to Kathy Accordino, CMM, administrative services coordinator for Paragon Health Associates, LLC. Paragon has seven offices with 25 providers in Akron and Kent, Ohio.

  • "Substantially increased collections and the ability to track reimbursements" according to James Johns, MD, of Little Flower Family Practice, a two-doctor physician practice in North Canton, Ohio.

  • "Better interoffice communications, more efficient scheduling of patients, and smoother work flow," according to Greg Haban, MD, of Family Physicians, Inc., an eight-physician practice in Jackson Township, Ohio.

  • "Reduced days (by almost 50 percent) in AR and easier report writing," according to Family Physicians office manager, Cheryl Hanlon.


 

On our last Managers Luncheon - here were some responses from our Managers when asked "What do you like BEST about Matrix?"

  • "The support!"
  • "Willingness to help…"
  • "Access to a person for questions…"
  • "Everything!…staff…and the system!"
  • "Customer Service"
  • "Always there when you need them"